Shipping Policy
Shipments Processing Time
All order processing times may vary depending on if the clothing is made to order or in stock. To double check please check product description of items you ordered.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please contact the carrier responsible and issue a claim for a lost or stolen shipment. They will contact us and we will come to a resolution together.
Important Shipping Information
In the event that an order is returned to us due to an incorrect or incomplete shipping address provided at checkout, we offer the following options:
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Refund Option:
We can issue a refund for the item(s) purchased. However, please note that the original shipping cost will not be refunded. -
Reshipping Option:
If you prefer to have the item(s) sent out again to a corrected address, we can gladly do so. Please be aware that you will be responsible for covering the cost of shipping the item(s) a second time.
We recommend carefully reviewing your shipping details before completing your purchase to avoid any delays or additional costs. If you have any questions, feel free to contact our customer service team.
Important Notice:
If we contact you to help resolve a return, exchange, or product issue and do not receive a response within 30 days, we will consider the case closed and will no longer be able to offer a refund, replacement, or store credit.